Assistant Professor, MIT Sloan School of Management
Associate Professor (on leave), London Business School
100 Main Street Cambridge, MA 02139
maouad AT mit.edu
My current research interests include algorithm design, the operations of digital systems and markets, as well as public and societal operations. I serve as an associate editor in Operations Research and Management Science.
Before MIT, I was an Associate Professor at the London Business School (2018-2024), and prior to that, I was an applied scientist in the Marketplace Optimization group at Uber Technologies (2018-2019). I have work experience in finance and public sector consulting. I received a PhD in Operations Research from the Massachusetts Institute of Technology (MIT) in 2017. Before MIT, I earned an MS in Applied Mathematics from the École Polytechnique (Paris) in 2013. I was born in Meknes, Morocco.
My research focuses on three areas:
Assortment optimization and choice modeling: Many operating systems aim to align supply decisions with population preferences. This requires modeling and estimating stochastic choice preferences, then designing an assortment (often a small menu of options) that optimizes the planner’s objective or welfare. This question arises in various settings: retail, revenue management, marketplaces, digital platforms, food systems, recommendation engines, and modern AI systems. It raises fundamental questions in stochastic modeling and optimization, which I have explored in my research, alongside industry applications.
Matching-based market design: Matching platforms (such as labour marketplaces) often operate in dynamic and uncertain market environments, which complicates the matching of demand and supply and the management of market thickness. I have studied new modeling approaches for dynamic matching systems and obtained insights into the design of matching policies and algorithms. I have also explored market design issues of interest to both operators and regulators---who control prices, unintended effects of competition on operations, and risks of algorithm collusion. This work is motivated by industry engagement with ride-hailing platforms like Uber or Bolt.
Public and societal operations: Digitization can also enable public sector organizations to better evaluate their programs, target beneficiaries, or allocate resources. Yet the diffusion of data-driven operations in many public sector areas is lacking. I have been fortunate to explore issues related to the management of food security, cultural institutions, and water resources within the global context. For example, a close collaboration with the Van Gogh Museum enabled the use of data-driven operations and digital systems to enhance curation and visitor experience management. I have explored issues related to the design and evaluation of food subsidy mechanisms in India for low-income communities. My work in this area aims to combine technology-driven interventions with field-based evidence.
If you are interested in collaborating with me, particularly in areas related to public sector operations or matching systems, please contact me via email.
Current PhD/Masters students:
Aymane El Gadarri (co-advised with Vivek Farias)
Huiying Zhong (co-advised with Thodoris Lykouris)
Avery Powers (co-advised with Retsef Levi)
Lindsay Carlin (co-advised with Karen Zheng)
Former student co-authors:
Zhicong Hu (LBS pre-doctoral fellow, placement: PhD student at INSEAD)
Ömer Saritaç (placement: Assistant Professor, Singapore Management University)
Alp Sungu (co-advised with Kamalini Ramdas, placement: Assistant Professor, Wharton School)
Abhishek Deshmane (advisor: Victor Martínez-de-Albéniz, placement: Assistant Professor, Georgia Tech Scheller)
Adaptive Approximation Schemes for Matching Queues, AmaniHamedani, A., and Saberi, Accepted in STOC '25
Improved Approximations for Stationary Matching: Beyond Probabilistic Independence, AmaniHamedani, A., Pollner, and Saberi, Working paper
Digital Recommendations Reduce Museum Fatigue: Experimental Evidence from the Van Gogh Museum, A., Deshmane, Martinez-de-Albéniz, and van Dam, Working paper
Runner-up in the 2025 Revenue Management & Pricing Impact Prize
Food Subsidies and Substitution: A Field Experiment Using Digitized Micro-Grocery Transactions in Underserved Communities, A., Ramdas, and Sungu, Working paper
Entrant: Alp Sungu: Finalist in the 2024 POMS Applied Research Challenge, Runner-up in 2023 INFORMS TIMES Best Working Paper Award, First Prize in 2023 INFORMS Revenue Management & Pricing and 2023 MSOM Student Paper Competitions, Finalist in 2023 INFORMS Public Sector OR Best Paper Award
Designing Layouts for Sequential Experiences: Application to Cultural Institutions, A., Deshmane, and Martínez-de-Albéniz, Accepted for Publication in Management Science (2025)
Entrant: Abhishek Deshmane: Finalist in the 2024 POMS Applied Research Challenge, Second Prize in 2022 Revenue Management & Pricing Student Paper Competition, First Prize in IBM Service Science Student Paper Competition
Spatial Matching under Multihoming, AmaniHamedani, A., and Freund, Working paper (2023)
Centralized versus Decentralized Pricing Controls for Dynamic Matching Platforms, A., Saritac, and Yan, Working paper (2023) [code]
Appeared in the 24th ACM Conference on Economics and Computation (EC), 2023
A Nonparametric Framework for Online Stochastic Matching with Correlated Arrivals, A. and Ma, Working paper (2022)
Appeared in the 24th ACM Conference on Economics and Computation (EC), 2023
Representing Random Utility Choice Models with Neural Networks, A. and Desir, Accepted for publication in Management Science (2022) [code]
Second Prize in Junior Faculty Interest Group (JFIG) Paper Competition, 2022
Algorithmic Collusion in Assortment Games, A. and den Boer, Working paper (2021)
EC 2021 Workshop on the Design of Online Platforms: Frontiers and Challenges
The Click-Based MNL Model: A Framework for Modeling Click Data in Assortment Optimization, A., Feldman and Segev, Accepted for publication in Management Science (2022)
Spotlight track, Revenue Management and Pricing Conference, 2019
Market Segmentation Trees, A., Ferreira, Elmachtoub and McNeillis, Forthcoming in M&SOM (2023) [code]
The Exponomial Choice Model for Assortment Optimization: An Alternative to the MNL Model?, A., Feldman and Segev, Forthcoming in Management Science (2023)
Dynamic Stochastic Matching Under Limited Time, A. and Saritac, Operations Research (2022) [code]
Appeared in The 21st ACM Conference on Economics and Computation (EC), 2020
Online Assortment Optimization for Two-sided Matching Platforms, A. and Saban, Management Science (2022) [code]
Appeared in The 22nd ACM Conference on Economics and Computation (EC), 2021
Spotlight track, Revenue Management and Pricing Conference, 2021
Technical Note -- An Approximate Dynamic Programming Approach for the Incremental Knapsack Problem, A. and Segev, Forthcoming in Operations Research (2022)
The Stability of MNL-Based Demand under Dynamic Customer Substitution and its Algorithmic Implications, A. and Segev, Accepted in Operations Research (2022) [code]
Display Optimization for Vertically Differentiated Locations Under Multinomial Logit Preferences, A. and Segev, Management Science (2020)
Assortment Optimization Under Consider-then-Choose Choice Models, A., Farias and Levi, Management Science (2020)
Greedy-Like Algorithms for Dynamic Assortment Planning Under Multinomial Logit Preferences, A., Levi and Segev, Operations Research (2018)
Finalist in the 2021 M&SOM Best OM Paper Published in Operations Research, 2016 INFORMS Student Paper Nicholson Prize
The Ordered k-Median Problem: Surrogate Models and Approximation Algorithms, A. and Segev, Mathematical Programming (2019)
Approximation Algorithms for Dynamic Assortment Optimization Models, A., Levi and Segev, Mathematics of Operations Research (2018)
Technical Note -- The Approximability of Assortment Optimization Under Ranking Preferences, A., Farias, Levi and Segev, Operations Research (2018)